Your roof is an essential part of your home for its many functions. It provides a first line of protection against the elements. The style and colors of your roof can add curb appeal. Additionally, the value of your home could increase based on your roof. Needless to say, your roof is important and if it is ever in need of repair or replacement, you will want to hire a quality roofer to complete the work.
How do you find a quality roofer? Where do you look?
Every homeowner is different and goes about researching contractors or products in their own way. We have found, even as a professional roofing company, there are specific places you can look to and trust to find qualified roofers. To best help you discover licensed, respected, and quality roofers, we have compiled the best places to look while doing your research.
Online platforms that allow consumers to provide their opinion about products and/or services to specific businesses are a great place to look for quality roofers. These websites allow users to post positive or negative feedback about a company and, most of the time, these reviews cannot be altered, deleted, or hidden by the company.
What to look for on review websites:
- Has the company responded to the reviews? If they have, that is a good sign whether the review is positive or negative. This can tell you that the company cares about the customer’s satisfaction and shows respect.
- How often is the company receiving a review? Many consumers only trust the most recent reviews of a company.
What websites to look at:
- Google: As a very trusted and large player in the review game, Google is a great source to look to for guidance in choosing a roofer. With their main focus on the consumer experience, Google has made it easy to read reviews along with other pertinent information about the roofing company. It is important to note that just because a company is shown at the top of Google’s results, does not necessarily mean they are the best.
- Google ratings are 1-5 stars, with a 5 star rating being the best.
- We are rated 4.6 stars on Google!
- Yelp: Popular for restaurants, Yelp has gained traction as a popular review site for all businesses in recent years. While Yelp is a great source of information, they hide select reviews and only show those they deem as helpful and honest. We recommend scrolling to the bottom of reviews and click to read reviews that are not recommended as authentic reviews get filtered.
- Yelp ratings are 1-5 stars, with a 5 star rating being the best.
- Check us out on Yelp here.
- Better Business Bureau (BBB): Another trusted source of information about the integrity of a roofing company. The BBB grades businesses on trustworthiness and takes into account 17 factors based on objective information and actual incidences of behavior.
- BBB rating system is an A+ through F scale, with an A+ being the best.
- Craven Construction has an “A-” rating on BBB.
- Facebook: Most homeowners don’t think to look to social media for business reviews, but it can be a great source. Facebook is similar to Google in that they make it easy to read honest reviews and for consumers to find them.
- Facebook ratings are 1-5 stars, with a 5 star rating being the best.
- Read our Facebook reviews and like our page!
While you are looking on Facebook for consumer reviews, check out the company’s profile and page. Not every roofing company is on social media or active, and that does not mean they are not a quality roofing company. However, companies that are active on social media can provide insight into their business.
What to look for on a company’s profile?
- Completed Projects: These types of photos can give you an idea about the final product you can expect from the company. Other behind the scenes photos can show you how the company works.
- Specials: Roofing companies and the various manufacturers sometimes offer special pricing or incentives on new roofs. Social media is a great place to share this information and is something you should look for while on their page. Be sure to ask about them too when you schedule your estimate.
Arizona Registrar of Contractors
Hiring a contractor that is licensed to work in the state of Arizona is incredibly important. Asking for a copy of their license is completely normal and reliable roofing companies should be willing to prove it to you. If you would like to double check the license, you can view it on the Arizona Registrar of Contractors. The ROC agency also investigates and works to resolve complaints against licensed contractors. You can view open cases on the ROC website.
When asking for a company’s proof of licenses, also as for a copy of their insurance. They should be willing to provide you with this information. If not, you will want to steer clear of that company. In the event that something were to happen and your roofer did not have insurance, you could find yourself in a bad situation that would cost more than a new roof.
Trusted Roofing Contractor
Finding a trusted and quality roofing contractor can be, but does not need to be, a daunting task. Doing your own background research on several roofing companies can help you decide which best fits your values and will support you best while purchasing a new roof. Finding a company that suits your needs during installation can also help you should your roof need repairs or standard maintenance.
Craven Construction is your East Valley roofing team! We are committed to providing quality customer support and work hard to build your trust. Our team is licensed and insured for your added peace of mind. With over 19 years in the roofing industry, our experience can be trusted in your time of need. Our goal is to provide you with the best solution for your roofing needs. If you are in need of a new roof for your East Valley home, contact your team at Craven Construction today for a FREE estimate!
Are you looking for a quality roofer?
About Craven Construction
Craven Construction is dedicated to providing our customers with honest and reliable roofing services. With over 19 years of residential and commercial experience, we are here to serve you and all of your roofing needs.
Our team of experienced roofers is licensed and knowledgeable in working with all types of roofing. We offer high quality roofing services and are capable of getting your project completed in a timely, efficient manner.